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#1 Typhon(I forgot password)

Typhon(I forgot password)

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Posted 29 December 2015 - 02:19 PM

This morning, after logging in to Facebook and checking posts, I clicked on the Hero Zero button to start playing. I waited for the game to load but when it did, it asked me to make a new hero or to log in. I tried using my FB login, but that didn't work. I don't know what's happening but I'm mad because I won't get to finish my training today. I play on US1 btw... Please respond ASAP with a solution.


 Tyler the beast       

            Typhon1 the Chaos creator.

            Typhon on US1

 Typhon1 on US3

 


#2 npe

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Posted 29 December 2015 - 02:47 PM

Typhon my advice is to send a ticket to support ,since just through the forum we cant access your account info to check what is going on here .here is the link http://support.herozerogame.com/all the best :)



#3 AngelicaSynn

AngelicaSynn

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Posted 29 December 2015 - 03:18 PM

Once again, I must advise everyone to please, please. please UNBIND your account from Facebook or other linking services.

 

Only by unbinding your account will you be prompted to attach a direct e-mail address to your account, which is absolutely the only way that we can recover your account in the event it should be lost or deactivated.

 

I strongly urge everyone to unbind your account, if you haven't already done so.


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My new character....
 IROLnBu.png


#4 Pippyspot

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Posted 29 December 2015 - 04:43 PM

Once again, I must advise everyone to please, please. please UNBIND your account from Facebook or other linking services.

 

Only by unbinding your account will you be prompted to attach a direct e-mail address to your account, which is absolutely the only way that we can recover your account in the event it should be lost or deactivated.

 

I strongly urge everyone to unbind your account, if you haven't already done so.

 

Thank you for the info :)


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#5 Typhon(I forgot password)

Typhon(I forgot password)

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Posted 31 December 2015 - 12:06 AM

I don't know what happened but after an hour or so I went back to check and everything was back to normal. Sorry for the late response, I will unbind my account and send a ticket to support in case something like this happens again. Thank you moderators for your help!  :)  (heart)U ALL


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 Tyler the beast       

            Typhon1 the Chaos creator.

            Typhon on US1

 Typhon1 on US3

 






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