Best Answer Maniac , 21 August 2022 - 08:39 PM
Reply to that ticket that you still are having no luck they might be able to reset some perimeters I will pass this along also to the proper channels
I hope you get it worked out...
-mel
Support did reset my parameters, unfortunately that did not help.
Hello there,
Try clearing cache, cookies and whatever browser data that is available to "recycle". Switch browsers to check if the problem insists, and if it does, try contacting support. They'll try to fix the issue.
Thank you all for reporting this!
I did all of that and still get the error in Chrome. I am now using Microsoft Edge (I like it better than Firefox). I don't get the error with Edge. I may have to wait until the next Chrome update to see if the problem still persists. Meanwhile, I'm using Edge for the game and have Chrome open for my other browsing.
Also if you have a screen shot of the error please attach it to the ticket
I did include a screenshot of the error. Fyi, I was using the website: https://us3.herozerogame.com/so I switched to the app version inside Facebook: https://apps.faceboo...m/playherozero/ and still get the error.
I will continue to report and post my progress and findings in case other players encounter the problem.
funny thing is i just got this error on my laptop, so atleast i know im not alone
Sorry to hear that it's happened to you also. It seems to have happened in the past to several players.
I read a post in the Big Bang Empire game (also by the developers of Hero Zero). I followed those suggestions to no avail.
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