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herozero glitch


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#1 devildog

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Posted 03 August 2019 - 03:06 PM

I keep getting the "simultaneous login" popup telling me to reload over and over.  I can't get into the game.  I only have one browser window open and am only logged in on one computer.  Is this a known issue?


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#2 Aughoti

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Posted 03 August 2019 - 03:15 PM

I am having the same issue.


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#3 CosmicSpinet

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Posted 03 August 2019 - 03:28 PM

I just started having this issue today and restarted my machine and only opened a connection to HeroZero and again got this issue -- checked my facebook account which that login is tied to and no one is on it -- so this is some kind of erroneous error on the games side or someone has hacked the server accounts directly which again would put it on the game side.

 

Is there any ETA on when this might get fixed?


Edited by CosmicSpinet, 03 August 2019 - 03:29 PM.

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#4 sumguy

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Posted 03 August 2019 - 03:29 PM

Also the same. I had started getting it a week or two ago when my screensaver timed out my session. BUT THAT WAS ONLY ONE RELOAD TO CLEAR. Then it was fine. But, yeah, can't login at all now.

 

Already cleared cache, deleted temp files, restarted computer.


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#5 meljer

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Posted 03 August 2019 - 03:38 PM

This seems to be a glitch for several players we are aware of the situation and have passed along the information, if you would like to help you can send a support ticket that way they are able to know whom is affected
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|__/     |__/ \_______/|__/| $$ \_______/|__/      
                      /$$  | $$                    
                     |  $$$$$$/                    
                      \______/                     
 

 
 

#6 Catznchocolate

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Posted 03 August 2019 - 03:39 PM

Thank you for checking on this.  I just created a support ticket while you were posting this.


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#7 powreman

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Posted 03 August 2019 - 04:31 PM

i have problem simultaneos login



#8 anouk5

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Posted 03 August 2019 - 04:56 PM

Same problem here.

 

How can we get a refund all the energy, boosters, etc. we can't use today? This problem is now already lasting for hours.



#9 Scrambler

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Posted 03 August 2019 - 05:06 PM

I have the same problem. I was successfully logged in 4 hours ago, then logged off, and now tried to log back on to this error.



#10 HEARTBURN

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Posted 03 August 2019 - 05:10 PM

It's gamewide. i checked the German forum and they are having the same issues. Maybe HZ is under attack?


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#11 Catznchocolate

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Posted 03 August 2019 - 05:10 PM

They told me to update my flashplayer.  I followed the link they sent me and installed.  This did not work.



#12 Maniac

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Posted 03 August 2019 - 05:15 PM

I'm getting it also.



#13 lolman

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Posted 03 August 2019 - 05:15 PM

Now i have the same problem too unless they are fixing something on my account.



#14 Scrambler

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Posted 03 August 2019 - 05:21 PM

It looks like someone or several people are in game in US4.  The duel/league fight icon, when I first tried to unsuccessfully logon, showed 69 fight notifications.  Since I first tried to logon, that number has grown to 78.  I don't know how so many people have attacked me within the past four hours if everyone is getting locked out--I've never seen that many attacks in one day, even during a duel herocon.  Makes me think the game has been hacked and someone's getting unlimited fights.



#15 Dadfish

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Posted 03 August 2019 - 05:27 PM

Same here.. Please help..Attached File  HZ Error Login.jpg   91.1KB   4 downloads



#16 snail

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Posted 03 August 2019 - 05:27 PM

I am having same issue on us2 deleted all files rebooted cpu nothing works oh well I guess I don't need to buy donuts this way lol.



#17 HEARTBURN

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Posted 03 August 2019 - 05:34 PM

I just noticed I have 58 attacks, thats absurd. and it keeps going up. Something is going on and its not on our end like Playata would have you think


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#18 tRex

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Posted 03 August 2019 - 05:39 PM

It has to be someone hacking. I was playing and i was randomly logged off all the sudden unable to login. I have 70 attacks on my hero. How is that possible? There arent much heroes who can even beat me 


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#19 tRex

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Posted 03 August 2019 - 05:41 PM

There is someone hacking the game obviously. I had 70 people attack me which is impossible since there are only around 7 heroes who can take me on 



#20 HEARTBURN

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Posted 03 August 2019 - 05:42 PM

I wonder if we're really getting attacked. And if so what will our honor look like afterwards. Haha


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