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#1 caprica

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Posted 04 October 2012 - 01:24 AM

The purpose of this thread is to provide answers to the most commonly asked questions regarding usage of the Hero Zero Forum

thanx to Arcadia!

Q: What is the purpose of this Forum?
Q: Why should I register?
Q: How do I register on the Forum?
Q: What are Moderators?
Q: What is the Support for?
Q: How do I search the Forum?
Q: What is the Member List used for?
Q: How can I modify my Forum Profile?
Q: What is the Signature for?

Q: What are the Friend and Ignore Lists?
Q: What are Private Messages?
Q: How can I start new Polls and participate in them?
Q: How can I rate other Members?
Q: What do I do if I have forgotten my password?

Q: Do the dev pay attention to our suggestion


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#2 Funnette

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Posted 16 May 2014 - 10:02 PM

                                    Q: What is the purpose of this Forum?

A: Apart from its advisory purpose to provide information regarding the Hero Zero game, such as News and Patch Notes, the Forum allows you to voice your opinions and suggestions, get answers to various questions, and participate in open discussions with other players. The Forum also gives you an opportunity to contribute to the game in a way, as good user suggestions are often reviewed by the Developing Team.



#3 Funnette

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Posted 16 May 2014 - 10:03 PM

Q: Why should I register?

A: Although user registration is not necessary in order to read posts and review member profiles, some functions of this Forum are restricted to the registered members only. Those functions include the following:

  • Ability to start new threads
  • Reply to posts
  • Start new polls, and participate in the existing ones
  • Send private messages to other forum members
  • Set up a member account allowing other users to rate your forum performance, or follow your content (you can also see who your latest visitors were)
  •  The Forum Friend List
  •  The Ignore List


#4 Funnette

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Posted 16 May 2014 - 10:04 PM

Q: How do I register on the Forum?

A: Registration is free, however you must agree to certain rules before registering. during this process, you will also need to choose a username and enter a valid email address. You will then receive an email with information on how to complete the registration process.



#5 Funnette

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Posted 16 May 2014 - 10:09 PM

Q: What are Moderators?

A: Moderators supervise the forum to ensure the Forum Rules and Regulations are abided by. They can also edit/manage certain content if necessary, or provide answers to various questions - given it is within their power, otherwise they may advise you to contact the Support directly.



#6 Funnette

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Posted 16 May 2014 - 10:09 PM

Q: What is the Support for?

A: The Support Centre has been developed to provide assistance to members regarding subjects such as their account, general questions, personal queries that cannot be posted on the official forum, payment problems etc. Once a ticket has been issued, a member of staff will respond to the query at their earliest convenience
 



#7 Funnette

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Posted 16 May 2014 - 10:09 PM

Q: How do I search the Forum?

A: You can search for a username or specific keywords, in the whole posts or just the subjects. This can also be done by specific dates or forums. To use this function click on the "Search" window in the top right corner of every page. You can also use the "Advanced Search" to specify your search preferences.
 



#8 Funnette

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Posted 16 May 2014 - 10:09 PM

Q: What is the Member List used for?

A: It contains a complete list of all the registered members of this forum. You can either sort it by Member Name, Post Count, or Join Date. Here you can add members to your Friend List, send them a PM, or find their content. Advanced filter options are also available.
 



#9 Funnette

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Posted 16 May 2014 - 10:09 PM

Q: How can I modify my Forum Profile?

A: By clicking on your profile menu in the right upper corner, you will be able to choose from several options, including the Settings. Here you can edit your personal information, change your displayed photo, create a signature, and manage your preferences and notifications.

 



#10 Funnette

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Posted 16 May 2014 - 10:09 PM

Q: What is the Signature for?


A: Once you are registered, you can make your own personalized signature, which will display at the end of your posts - it can either be a piece of text, graphics, or both depending on your preference. You are able to create or edit your signature in your profile settings.
 



#11 Funnette

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Posted 16 May 2014 - 10:10 PM

Q: What are the Friend and Ignore Lists?

A: The Friend List allows you to access your friends profiles quicker. You can also check whether they are available by navigating the mouse over their name. This solution saves you the hustle of having to navigate through the general member list.

The Ignore List allows you to hide post, signatures or messages of other members that you do not wish to see. This can vary depending on your choice.
 



#12 Funnette

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Posted 16 May 2014 - 10:10 PM

Q: What are Private Messages?

A: Also known as PM, Private Messages have a similar function to emails, with the exception the apply to forum members only. The Messenger itself has various, user friendly options, such as:

  •  It allows you to send a private message to other members, or start a discussion in which up to five members can participate at one time.
  •  Provides storage for new, open, and saved messages. This again is similar to your standard email options, although the folders can be edited at will.
  • Stores up to 50 messages - the very useful progress bar allows you to see what percentage of your quota has already been used.
  • Allows you to track your message progress - by turning the Notifications on, you can view whether or not the recipient has read your message, along with details such as time and date this has occurred. This applies to all members participating in the conversation, including yourself.
  •  Other functions such as the search button or filters are available, enabling an easy navigation through your conversations.
     


#13 Funnette

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Posted 16 May 2014 - 10:10 PM

Q: How can I start new Polls and participate in them?

A:This function allows you to ask a question, and indicate a few possible answers, which can be voted for by other members. The results of this will be shown in the thread.

To add a poll when posting a new thread, press the "Manage Topic Poll" button on the right hand side. This will allow you to title your poll, indicate a question and a list of answers the members can choose from, as well as make the votes public. Up to two questions can be asked in one poll, providing twenty choices each.

To participate in a poll, select the answer(s) for which you would like to vote and press the "vote!" button. Your answer will be added to the total percentage of the general results.
 



#14 Funnette

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Posted 16 May 2014 - 10:10 PM

Q: How can I rate other Members?

A: Your rating is based on your appreciation of a chosen member. You can either rate their full profile by assigning stars (1-5), or their content by "liking" their individual posts.
 



#15 Funnette

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Posted 16 May 2014 - 10:11 PM

Q: What do I do if I have forgotten my password? 

A: If you have forgotten your forum password, click on the "I've forgotten my password" link when required to log in. The link will take you to a page, where you need to enter the account name or email address you registered with. You will then receive an email with further instructions and a link allowing you to complete the process.



#16 Funnette

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Posted 16 May 2014 - 10:47 PM

Q: Do the Devs pay attention to our suggestions?

A: imho, actions speak louder than words on this point. - though they do claim to read every post.

washer / sewing machine were user suggestions, nearly down to the graphics even, as was they're pricing
Yoyo Island and Gamble city i know were user send-ins
as were global villains, and likely quiete a few more

there are bi- weekly scheduled maint/upgrades, bugfixes and minor additions.
yeah, they're watching.

herozero is a huge community, and perhaps the 'new' idea you post has already been discussed in detail on another server, maybe not. i believe the ability to make the team chat window larger came from our kongregate server..






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