5 replies to this topic

[NoFear]

I have encountered a log in problem BUT I can't send a support ticket? The website seems to timeout before it can load and It's getting kinda annoying to keep typing out the same things.

So can anyone tell me if theres a reason for this?

Or if theres a quick way to fix it please? 

[Zagarth]

Send a ticket reporting your problem here ---> Support

[NoFear]

The problem is that it doesn't let me send a ticket!

[Zagarth]

This is odd! Can you send me a PM with some prints to understand what steps you follow?

[NoFear]

Oh my. It actually wont let me send a PM either!
Basically, after filling out the ticket (which includes an attachment which may be the issue actually) I click 'send ticket' naturally. When I click 'send ticket' Instead of a screen which probably would say the ticket has been sent it, the page just doesn't load. I've tried on different internet browsers and checked my internet connection but it comes up with this screen everytime. The page just doesn't load and has the usual message telling you to check your internet connection and that the page might be busy etc.


Removed the attachment, which does make it more difficult to explain in the ticket, but it finally sent. Incredibly annoying but still. Thanks for trying to help

[Zagarth]

Be careful with double replies.

For the problem I'm happy for you!

Enojy!