I see that there is a Villain attack time that coincides with the reset time for HeroCon. The last time those to events coincided, HeroCon didn't count the attack of that Villain. It required a Support ticket to get credit for that Villain in HeroCon.
To be safe from a repeat of that glitch (and the subsequent need for Support) I suggest that the Villain attack time be moved back 30 minutes so the system doesn't have to deal with two things happening simultaneously.
(Of course, if the glitch has been dealt with, feel free to ignore this suggestion. However, I still think it's unwise to ask any computer system to deal with two simultaneous events. And I think it's better if the Support Team doesn't have to get involved at all. )