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Patch Notes wrong - bug not fixed!


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#1 sumguy

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Posted 06 July 2018 - 03:06 PM

I am specifically referring to this:

Maintenance

General
• The cooldown after a video ad only starts when the reward is credited.

I again tried to use a video ad to cut down the cooldown.
The video ad again froze
The cooldown still forces me to wait 30 minutes before trying again.


It's nice you tried to fix it, but ... EPIC FAIL!   ;) 



#2 FallingGrace

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Posted 07 July 2018 - 12:52 AM

If you refresh the game the cooldown will disappear.

 

For game mechanics it's true the timer doesn't start unless the reward is credited, however there is some lingering script in the user interface that displays the cooldown based on simply clicking the ad button.

 

Refreshing the game resolves the issue and I imagine Playata will work on the issue some more so refreshing is not necessary.



#3 AmericanMike

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Posted 09 July 2018 - 02:33 AM

i haven't had any trouble recently with the eliminating the time by half videos, but i'm personally wondering if there are any other commercial videos except for the one for Big Bang Empire, Playata's sister game, i'm getting somewhat tired of listening to... " oh Jackson (wink wink) you've gotten soooo biiigg, wow! Can i ask you a personal question?(hair flip) Have you ever... you know... played with Big Bang Empire? ...... arrggghhhhh! there as to be a new product coming out or movie, anything but that  :) thanks for listening  (inlove)



#4 leapinglizard

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Posted 10 July 2018 - 03:53 AM

The ads do not work for me on mobile. I only use them to change league opponents, the video plays but it never allows a free change then must cooldown. It takes 3 or 4 videos with the cooldown in between each before it works. Awful. Shame on herozero for not doing better.

#5 sumguy

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Posted 19 July 2018 - 08:31 PM

@Falling Grace: you truly are a Hero. refresh works TYVM!!

@American Mike: huge LOL. However the Big Bang Empire ad is one of the few that works, so getting it repeatedly is a blessing and a curse   (grin)



#6 Lacatus

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Posted 20 July 2018 - 05:11 AM

Bug: on mobile version if I want to go to team chat (old location) is not working from first try. I have to click 5-6 times to acces chat.




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