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Where's my Donuts

Didnt get Donuts Payment failed no donuts

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#1 DoomwaR(Recycle)

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Posted 22 April 2018 - 05:45 PM

I have had same problem multiple times when buying donuts through google play app. I buy the $6 or $13 every few days and 1 out of 4 time donuts don't get applied.

I then have to get a support ticket, wait a week to get refund and I've even just let a few smaller payments go because I don't want to go through the trouble. This is getting old! I don't have trouble buying from anyone else.

Anyone have suggestions...

1 more time and I might stop buying from here, I do enjoy game and don't want to leave so please throw me a bone.

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#2 Astral

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Posted 22 April 2018 - 09:43 PM

Hello,

 

I personally had that issue when I made purchases from my mobile phone. Try making the purchases on your computer, maybe that will help you like it helped me. Sorry for your inconvenience. 

 

~ Storm


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#3 DoomwaR(Recycle)

DoomwaR(Recycle)

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Posted 23 April 2018 - 03:05 AM

Thank you Storm.
I am rarely at home or it seems when I want to buy donuts I'm often not home. I was hoping ther may be a way to make buying from moble more efficiently. Guess I will slow down on spending a bit.

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