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No energy,training, or stam refills at daily reset.


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#1 Excrucio

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Posted 28 October 2013 - 07:24 AM

I had finished all my previous energy (320) + training units (30) for the previous day per my usual routine.  Today (just a short while ago), I received the daily log-in bonus but my energy, training, and stam had NOT reset.  I pride myself on having never missed a single day of gameplay in over a years time so this is a big setback for me.  I have already submitted a ticket to support but was wondering if anyone else had this problem?



#2 SomethingCool

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Posted 28 October 2013 - 07:30 AM

Yeah, I have the same problem.  Maybe it is because of the weekly tournament ending?



#3 XanderNighthawk

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Posted 28 October 2013 - 07:53 AM

My game didn't refresh either at the day change...



#4 SomethingCool

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Posted 28 October 2013 - 08:04 AM

Arg.



#5 dcasso

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Posted 28 October 2013 - 08:06 AM

Same issue



#6 roxana

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Posted 28 October 2013 - 08:11 AM

I have the same problem too.



#7 Serephena

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Posted 28 October 2013 - 10:18 AM

Same issue here :(



#8 dcasso

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Posted 28 October 2013 - 10:45 AM

It would be great to get a response from Playata either in the forum or on mail



#9 IronBear

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Posted 28 October 2013 - 10:55 AM

Anyone know what is happening with the weekly Tourney? Everything else is working fine for me but the Tourney looks like it has just been extended by another week and I haven't received any reward for top 100?



#10 derpson

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Posted 28 October 2013 - 01:32 PM

this is some bull!



#11 M4598

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Posted 28 October 2013 - 01:55 PM

well,  energy and training was replenished to me, but tournament things is also.... weird.



#12 Excrucio

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Posted 28 October 2013 - 03:05 PM

Been almost 8 hours since I first reported the problem and as you can see others are affected as well.  I know things don't happen instantaneously but how hard is it to roll out a hotfix?  Energy and training are finite and can never be recovered once lost.  The longer this problem goes unchecked the greater the risk of losing longtime players...


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#13 headmaster

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Posted 28 October 2013 - 03:05 PM

as well and did not over power missions or training. here are just a few, or all?



#14 dcasso

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Posted 28 October 2013 - 03:09 PM

And Playata doesn't even comment on it. Maybe we should write on their facebook page, seems to be followed more



#15 MartinDK

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Posted 28 October 2013 - 03:15 PM

I have the same problem, no energy and training 



#16 mogiks

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Posted 28 October 2013 - 03:17 PM

And Playata doesn't even comment on it. Maybe we should write on their facebook page, seems to be followed more

 

They have already responded to some support tickets:

 

"We are aware of the problem reported. We are currently working on fixing this issue, however at this given time we are unable to provide a timeframe for it to be fixed."

 

Support is always the best way to bring their attention to a problem with the game. They are aware and trying to fix it, now it's a waiting game. I'm not affected, but I hope you guys will all be adequately compensated for your lost energy and training.



#17 dcasso

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Posted 28 October 2013 - 03:23 PM

I reported it 7 hours ago, haven't heard a thing apart from you're saying :) Just frustrating to loose a full day of training energy.



#18 flobaby

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Posted 28 October 2013 - 04:34 PM

yes it is very frustrating 



#19 SomethingCool

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Posted 28 October 2013 - 07:42 PM

Twelve hours and NOTHIN



#20 dcasso

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Posted 28 October 2013 - 09:15 PM

It seems to have come back now, even though that doesn't do much good at 22:15 in the evening. I wont even be able to do the training, and then there are the missions lost. Thanks for nothing


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