3 replies to this topic

[Yuck]

The last few days my teammates and I have noticed that the TV is not working to speed up missions - it displays an awful advertisement when you click on it, but you do not get credit for having watched the icky ad...please fix this.

[Vigilance]

Same problem here, please fix this glitch. The past few days the Get Your Reward button doesn't do anything after the video is finished. 

[mogiks]

The ads are regional (mine are working fine) so it's not a global glitch. Try filing a support ticket. I know someone who did this today because their ads were not working and they quickly received a response asking them for more detail about the issue such as what time they watched the ad at, so try to include as much detail as possible, and perhaps with all that information Playata support can pin down the source of the problem and do something about it. The mod here doesn't respond in the forum very often (and a lot of forum mods will just advise you to contact support anyway) so you're likely to get a better, quicker response through support.

[Rafael]

Mogiks: thank you for the clear explanation!

 

I admit I am not always answering to threads, although I check the forum quite often.  But still, I am one of the guys that will answer to your requests on the support tool (much faster than here ), so please report problems with ads to support. We're in fact collecting as much info as we can to try to solve the problem.

 

All the best!