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issues in 3 servers via "rank list link"


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#1 centella

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Posted 01 January 2018 - 05:20 AM

it does not take it, and gives you rewards and keeps saying error and FORCES you to refresh ( as you can't go to one of the other links )  and one can't see current team ranks and other things not related to weekly tourney

 

EDIT

my us2 account got through somehow but my teammates still get the error


Edited by centella, 01 January 2018 - 05:43 AM.

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A noble man aspires to be better today than yesterday, a mean man is never happy unless he is better than anyone else.

 

Bring back Honor Tournament with these changes http://forum.us.hero...nor-tournament/


#2 Wailani

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Posted 01 January 2018 - 05:57 AM

me too



#3 RoderickG

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Posted 01 January 2018 - 06:16 AM

Same here. On US3 I placed 59 in weekly experience tournament but always get an error and an automatic reload when I try to click and claim the reward



#4 izzadora

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Posted 01 January 2018 - 06:47 AM

Me to just keep getting error and to refresh



#5 VinnieGrrr

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Posted 01 January 2018 - 09:24 AM

same problem here in us3



#6 Bury Red

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Posted 01 January 2018 - 10:10 AM

Same problem here Cent, just getting the constant refresh when I try to claim last week's rewards



#7 Huskerdoo

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Posted 01 January 2018 - 11:52 AM

It just keeps refreshing and can't get your rewards.



#8 EzrealStorm

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Posted 01 January 2018 - 12:21 PM

Hello, the issue will be fixed soon. 

 

If you would like to look at the tournaments or the ranking list while this problem is still up you can click on your glory number and from there you can move to the rest of the ranking list until the issue is fixed. 

 

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#9 Mahhafooznit

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Posted 01 January 2018 - 01:46 PM

Thanks for the update. You rock Ezrealstorm


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#10 EzrealStorm

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Posted 01 January 2018 - 01:58 PM

Thanks for the update. You rock Ezrealstorm

 

(smug)  (heart)


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#11 Pidgeon

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Posted 01 January 2018 - 04:34 PM

LOL

 

It says I ranked 13th, first time I ever ranked high enough to get a reward.  Gotta love collecting the 35 thru 100M spending spree all at once :)

 

Hope it gets fixed soon.


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#12 EzrealStorm

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Posted 01 January 2018 - 11:44 PM

Hello, the issue will be fixed soon as I mentioned before.
You have full access to the ranking list with the tip I gave you though until it is fixed.

We are really sorry for any inconvenience.

~ Your Hero Zero Team

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#13 Silverwing

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Posted 02 January 2018 - 02:31 AM

In the meantime if we needed the donuts, it is like oh well.... too bad?


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#14 EzrealStorm

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Posted 02 January 2018 - 03:44 AM

In the meantime if we needed the donuts, it is like oh well.... too bad?




Like I mentioned, we are sorry for the inconveniences.
The problem will be fixed as soon as possible. It wasn’t an expected problem.
Thank you for your patience.

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#15 kelly6

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Posted 02 January 2018 - 09:11 AM

Problem seems to be fixed


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#16 Huskerdoo

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Posted 02 January 2018 - 10:56 AM

Happy that's over.


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#17 EzrealStorm

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Posted 02 January 2018 - 10:59 AM

Hello,

 

The issue appears to be fixed indeed. 

Thank you for your patience  :)


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