6 replies to this topic

[leapinglizard]

Quit with adding features until you fix the game. I only can play on the phone.

Now all the robots (in the hideout), the words pow etc, are just boxes. I still have to restart the app 20 to 30 times a day to get it working. It never opens on the first try usually 3 or 4 times. Since adding the new messaging feature there's been a red one (indicating a unread message) on my mailbox that you can not do away with. The team chat is tricky if I click on the team to read it seems like around a 50 percent chance that the program will close. Then if I decide to type anything I (most of the time around 80 percent) cannot read what I'm typing without hitting send.

Please as my suggestion quit with adding features and fix the ones we have.

[LevelHunter]

Thanks for you suggestion.

 

To remove your ghost mail, please write a support ticket. That the app doesn't work is not our fault. On my mobile it works properly. Which cell phone do you use?

 

Yours,

LH

[leapinglizard]

Samsung Galaxy s5.

It's up to the development team to make their app work for mobile if advertised as a mobile friendly game.

I have tried to submit tickets in the past but it was made very clear that they are unwilling to help. Sending a ticket is a few dead end emails and no action.

I am a gamer and would be hard pressed to think of a game that cares less about its long term players/ servers.

Edited by leapinglizard, 12 July 2017 - 04:37 PM.

[Endiphrent]

I am also having the exact same problems!! So aggrevating, graphics are screwed up (grey blocks) and chat is still invisible. I also play solely on android tablet, neutab air 7. It's obviously a development problem, not a user issue.

Edited by Endiphrent, 12 July 2017 - 05:06 PM.

[PhoenixGold]

I have similar issues if not the same. So does my girlfriend.
Galaxy S7 edge. She has a galaxy s7.

Also similar issues on a Samsung Tablet.

Just because it works on one type of phone or series, it needs to be tested on many.

Edited by PhoenixGold, 13 July 2017 - 12:58 AM.

[Kamae]

Im having to reload the game every 10 minutes, also my hideout has all block head bots, plus my fighting graphics are just blocks ... I have a Samsung S7 Edge that I mostly play on... EXTREMELY annoying .... Please sort this out...and oh ya,this recent update sucks!                                                                                                                                                                                                                                  Thanks...

[LevelHunter]

Im having to reload the game every 10 minutes, also my hideout has all block head bots, plus my fighting graphics are just blocks ... I have a Samsung S7 Edge that I mostly play on... EXTREMELY annoying .... Please sort this out...and oh ya,this recent update sucks!                                                                                                                                                                                                                                  Thanks...

We fixed this problem some days ago.

Please download the newest version of our app.