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#1 Silverwing

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Posted 12 July 2017 - 06:08 AM

Maybe you can provide us with more than 2 hours notice that you are going to do maintenance at 23:00.  We all play at different times.  I had to lose energy today because yesterday you had maintenance and now tonight it happened again.  This time hardly any warning, 2 hours that is all.  Maintenance is usually Monday night/Tuesday morning.    


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#2 FaithfulAizen

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Posted 12 July 2017 - 02:05 PM

I was surprised about that as well but I had already logged off as I didnt know an update was happening


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#3 LevelHunter

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Posted 12 July 2017 - 03:47 PM

Normally we inform everybody some hours before. This time it was very spontaneous so we couldn't inform you earlier. 

 

Sorry for any inconvenience.

 

Yours,

LH


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#4 Silverwing

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Posted 12 July 2017 - 03:59 PM

Normally we inform everybody some hours before. This time it was very spontaneous so we couldn't inform you earlier. 

 

Sorry for any inconvenience.

 

Yours,

LH

 

I am pretty sure this was not an "emergency maintenance".  It could have waited a day and give people proper notice especially since it was on an "off day".  This was totally unacceptable for the developers to do.  


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Never argue with stupid people, they will drag you down to their level and then beat you with experience

 

~~Mark Twain~~

 

I was only born blonde in looks, not in intelligence level, so don't treat me like I am stupid....  don't be a moron!


#5 LevelHunter

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Posted 12 July 2017 - 07:03 PM

I am pretty sure this was not an "emergency maintenance".  It could have waited a day and give people proper notice especially since it was on an "off day".  This was totally unacceptable for the developers to do.  

 

Hello,

 

we couldn't do the update on time because the database load was too big, so the game would have crashed. That's why we did the update spontaneous later.

 

Yours,

LH


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#6 PhoenixGold

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Posted 13 July 2017 - 12:52 AM

Yes I agree. Very inconvenient timing. Sorry some of you guys lost energy.

#7 Silverwing

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Posted 13 July 2017 - 12:57 AM

Hello,

 

we couldn't do the update on time because the database load was too big, so the game would have crashed. That's why we did the update spontaneous later.

 

Yours,

LH

My point is, you knew you could not do the update that day as you said "the database was too big".  So you knew when you were going to do it.  There is no reason that I can see where you could not have given players a longer notification so they could plan their play time better.  Instead you wait to do it 2 hours before and took some people's energy away.  If they were in the experience tourney, it may have cost them even top 10.  


Never argue with stupid people, they will drag you down to their level and then beat you with experience

 

~~Mark Twain~~

 

I was only born blonde in looks, not in intelligence level, so don't treat me like I am stupid....  don't be a moron!





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