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Issue with game logging out.

Started by Ditcher , Jul 12 2017 02:11 AM

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4 replies to this topic

#1 Ditcher

Newbie

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LocationOhio USA
Team:JetPack Ninjas
World:US3
Character:AstralFro

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Posted 12 July 2017 - 02:11 AM

Ok so i play on steam on a pc. It is constantly logging itself out. Claiming to be logged in elsewhere. Not playing on any other platform and no one has my info:P I have a team mate that is having the same problem. Thanks in advance everyone!!

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#2 SabiLilli

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LocationGermany
Team:uk1 Fliplife Avengers
World:US1
Character:SabiLilli (uk1) RememberMe (us1)

Reputation: 103

Posted 12 July 2017 - 05:55 AM

I don't know about steam, but there are the settings in HeroZero at the right bottom, in Account Settings.

Hang loose (devil)

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#3 centella

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Team:Universal Savers
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Character:Centella

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Posted 12 July 2017 - 06:58 PM

in my computer, if it goes "to sleep mode" and I was still "online" but away from keyboard and I comeback and wake the computer, usually the site reads it like you are on two tabs at same server

try to see if you can increase the period before computer goes automatically to sleep? ( I have it at 6 or 8 hours currently )

Wailani and SabiLilli like this

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A noble man aspires to be better today than yesterday, a mean man is never happy unless he is better than anyone else.

Bring back Honor Tournament with these changes http://forum.us.hero...nor-tournament/

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#4 Wailani

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Posted 12 July 2017 - 08:46 PM

in my computer, if it goes "to sleep mode" and I was still "online" but away from keyboard and I comeback and wake the computer, usually the site reads it like you are on two tabs at same server

try to see if you can increase the period before computer goes automatically to sleep? ( I have it at 6 or 8 hours currently )

Much better advice than the typical "clear your cookies & disable your firewall" answers I get from support.