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Hideout Cancellation Button Needed

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#1 Howl

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Posted 04 March 2017 - 05:22 PM

I know I'm not the ONLY one who has done this;  you click to enter your hideout and start collecting things and next thing you know its storing a room... half the time I'm like WTH?  

 

And to make matters worse you cant stop it from doing it AND you lose what you wanted to collect!  REALLY?!?  Talk about frustration!  Why is there no question asking me "if I really want to do that" or a button or something that allows me to cancel the action?

 

I've done this 3 times by accident and I'm tired of seeing all my hard work go POOF.  Please fix this ASAP!!!!!


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Think about it....:

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would have the sense of humor to choose "Howl" as their user ID

and wear it in public??

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#2 Windwalker1971

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Posted 04 March 2017 - 05:25 PM

I agree this has happened to me a few times and it's REALLY annoying. You either have to waste time or donuts to fix a mistake that could have easily been avoided with a simple "cancel" button. 



#3 leapinglizard

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Posted 05 March 2017 - 12:32 AM

Or how about click in the hideout lag, then you instantly finish a room for 45 donuts. Happened to me yesterday. It's awful I'm still considering quitting
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#4 centella

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Posted 05 March 2017 - 05:04 AM

1........................... they need to have one collect the material that was there at that time  ( coins, glue and zeromite ) and that go to storage ( or if storage full, go to the other similar room ) when moving or updating

 

2..................  they need a confirmation button

 

3................... I understand when the room take less than an hour, but if rooms takes MORE than 8 hours, when room is finished.......... IT SHOULD be 100% full when timer gets to zero, not start at zero, and you lose all that time where coins or material could have been made

 

4..................... I still think the weeks ( and even 1 month to open the last slot ) wait are too MUCH!!!!!  they should have a max of 5 days


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64jn2q.jpgA noble man aspires to be better today than yesterday, a mean man is never happy unless he is better than anyone else.


#5 RoderickG

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Posted 05 March 2017 - 07:13 AM

When the Hideout was first introduced there were certainly problems with the controls for the rooms, but I don't see this as being a big problem anymore. Are you complaining about something that happened a while ago? 'Cause they implemented a confirmation step on the packing, upgrade, and instant finish quite a while ago. If you've actually managed to 'accidentally' pack a room 3 times recently then I think the problem is your lack of attention rather than a fault in the game design.

 

i would actually be more interested in a separate button to 'Collect All', so that I could harvest all the rooms with one click.



#6 centella

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Posted 05 March 2017 - 07:35 AM

roderick, the issue for them is the "speed" as sometimes the computer lags

 

so they get impatient, click many times in the row, and when finally game server gets back, everything comes in a blur and those "extra clicks" get registered and they end up making you do an action not weanted

 

 

maybe a "remorse option"?

 

 

but one has only 10 seconds to do it after it begins ( after that, live with it ) and costs you 2 donuts to do it ( but maybe worth it, as it allows you to get back the material and coins used for the action by mistake)


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64jn2q.jpgA noble man aspires to be better today than yesterday, a mean man is never happy unless he is better than anyone else.


#7 Howl

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Posted 05 March 2017 - 09:48 AM

When the Hideout was first introduced there were certainly problems with the controls for the rooms, but I don't see this as being a big problem anymore. Are you complaining about something that happened a while ago? 'Cause they implemented a confirmation step on the packing, upgrade, and instant finish quite a while ago. If you've actually managed to 'accidentally' pack a room 3 times recently then I think the problem is your lack of attention rather than a fault in the game design.

 

i would actually be more interested in a separate button to 'Collect All', so that I could harvest all the rooms with one click.

 

I have never been asked for a confirmation for anything I've clicked in hideout while on the computer.

 

Or how about click in the hideout lag, then you instantly finish a room for 45 donuts. Happened to me yesterday. It's awful I'm still considering quitting

 

I also did this earlier on and almost had a heart attack when I realized what happened!

 

roderick, the issue for them is the "speed" as sometimes the computer lags

 

so they get impatient, click many times in the row, and when finally game server gets back, everything comes in a blur and those "extra clicks" get registered and they end up making you do an action not weanted

 

 

maybe a "remorse option"?

 

 

but one has only 10 seconds to do it after it begins ( after that, live with it ) and costs you 2 donuts to do it ( but maybe worth it, as it allows you to get back the material and coins used for the action by mistake)

 

Nor have I got impatient and clicked multiple times.   It just seems to select it randomly because I am VERY careful where I stick my mouse pointer and it still selects the storage room.


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HowlingWolf3.gif

 

 

My Horns are holding my Halo up!!

 

see-saw.gif

 

 

Think about it....:

How many women do you know,

would have the sense of humor to choose "Howl" as their user ID

and wear it in public??

be.gif


#8 leapinglizard

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Posted 05 March 2017 - 01:56 PM

I don't own a computer, so I only play on the phone. The screen is really small so it's not impatience it's I don't know if I even clicked the button at all. The game is sitting there, and not doing anything. I wait a few seconds and boom it's clicking away. There should be a way to prevent donut spending by mistake. I play other games where the purchased resource (here donuts elsewhere gold, diamonds etc). Where you have to go under your profile and check a box to allow them to be spent. After each use the box automatically unchecks itself. That is awesome and shows that the company cares about its players where as I play another game with no confirmation easy to accidentally spend them. Every company that has this setup has confirmed that it's intentionally done to have players mistakenly spend so they have to buy more,they care more about the money than the players and those games are no longer thriving like they were.
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#9 Howl

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Posted 05 March 2017 - 05:09 PM

I Just thought I'd add on to my original post.  I have certain disabilities but the major one I have are muscle spasms.  I get them everywhere all the time.  They are uncontrollable and I never know when one will hit.  The worst part of this is that I get them in my fingers constantly.  I often tell people that its a good thing the internet always asks are you sure you want to do/buy that b/c otherwise I would own a lot of weird stuff.

 

So I come on here to post an issue with the game and then someone comes on and says the problem is on my end.....   ummm no.  Yes I have a problem BUT all websites should be aware of these kinds of problems and they should work with the populace to make sure "accidents" don't happen. 


  • Windwalker1971, leapinglizard and Mons like this

HowlingWolf3.gif

 

 

My Horns are holding my Halo up!!

 

see-saw.gif

 

 

Think about it....:

How many women do you know,

would have the sense of humor to choose "Howl" as their user ID

and wear it in public??

be.gif


#10 RoderickG

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Posted 05 March 2017 - 07:26 PM

Okay, now I'm playing directly on the HZ site using a PC, so I can see where playing on mobile may make it harder, but this is how it works for me:

 

I'm currently upgrading my hideout base room. If I accidentally click on the 'instant finish' arrows as seen here

then another window opens in another part of the screen like this

 

Notice that the confirmation button showing the donut cost is nowhere near the part of the screen I had to click on to open this window. There is really no way I can 'accidentally' spend donuts on the instant finish option. The packing function works the same way; opening a separate window with another button that I have to click to confirm.

 

So if screen size (or muscle spasms) are causing you difficulties, you might consider playing on PC direct instead


Edited by RoderickG, 05 March 2017 - 07:38 PM.


#11 Howl

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Posted 06 March 2017 - 03:36 AM

Okay, now I'm playing directly on the HZ site using a PC, so I can see where playing on mobile may make it harder, but this is how it works for me:

 

I'm currently upgrading my hideout base room. If I accidentally click on the 'instant finish' arrows as seen here

then another window opens in another part of the screen like this

 

Notice that the confirmation button showing the donut cost is nowhere near the part of the screen I had to click on to open this window. There is really no way I can 'accidentally' spend donuts on the instant finish option. The packing function works the same way; opening a separate window with another button that I have to click to confirm.

 

So if screen size (or muscle spasms) are causing you difficulties, you might consider playing on PC direct instead

 

When I clicked on the donuts i was on my cell as well.  IF it lags and the phone doesn't respond, its often b/c it doesn't recognize a tap.  Many games on cell have these issues but always if you do a double tap and it has recognized both then it ALWAYS asks if you really want to do that.  I no longer play HZ on my cell because of that.


HowlingWolf3.gif

 

 

My Horns are holding my Halo up!!

 

see-saw.gif

 

 

Think about it....:

How many women do you know,

would have the sense of humor to choose "Howl" as their user ID

and wear it in public??

be.gif


#12 Howl

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Posted 06 March 2017 - 11:16 AM

 

 

Notice that the confirmation button showing the donut cost is nowhere near the part of the screen I had to click on to open this window. There is really no way I can 'accidentally' spend donuts on the instant finish option. The packing function works the same way; opening a separate window with another button that I have to click to confirm.

 

So if screen size (or muscle spasms) are causing you difficulties, you might consider playing on PC direct instead

 

Also I do play on PC and I think that if I click that there should still be a question asking if I really want to do it.  You seem to be missing the point of my problems.  You don't have these problems and I get the feeling that you are unsympathetic to my needs... as is the game admin.  However I posted this not just for myself, other players,  HEALTHY players are having these problems too!

 

​You seem to think that by separating me out we are discussing something that is ONLY a problem for me,  I assure you that while I am on here posting about it there are many upset players leaving the game over this.  Even LeapingLizard a dedicated player to this game only mentioned AFTER I made this thread how upset he was.

 

How many people aren't even posting here because they don't want to come under ridicule for being unable to play the game (properly)  without problems.

 

I made this thread because this issue needs to be addressed!! 

 

Don't get me wrong either I love the new hideout and the addition of it to the game it just has one very major Flaw!


HowlingWolf3.gif

 

 

My Horns are holding my Halo up!!

 

see-saw.gif

 

 

Think about it....:

How many women do you know,

would have the sense of humor to choose "Howl" as their user ID

and wear it in public??

be.gif


#13 Decimoo

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Posted 10 March 2017 - 04:52 PM

Please allow us to cancel construction in hideouts, its so frustrating. You know there are times when we accidentally push something, its normal, so please next update add a cancellation button. Really frustrating when you have to wait for another 17days because you accidentally hit something


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#14 Silverwing

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Posted 13 March 2017 - 02:05 AM

I have many times on both PC and phone clicked the PLUS sign in the middle and the store has come up.  I have also clicked on "extend booster" on the team booster ONCE and in the team chat it shows bought and extended.  Double purchase and I have only clicked ONCE.  This is not just an issue for one person, but for many.  So many times the app has now done stuff without me even touching the buttons on the phone.  I totally understand where Howl is coming from.  Why can't there be a CANCEL button besides the stupid instantly finish for a zillion donuts. 


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