4 replies to this topic

[CritYa]

flash is latest version so is the browser.

when using the tv to reduce missions the entire browser crashes from script errors in flash.

i changed browsers from Firefox to Opera but same results.

not every time but more often than not.

the advertising is region based so it will probably only be an issue for those in my region 

but it needs addressing.

[TheDarkLight]

Hello, when you are in-game please scroll down to the gear in the bottom left corner, then click the Support option. It'll let you send a ticket directly to the people who can get it fixed. 

[Lacatus]

Here crash almost 75% from tv advertising. Not until last update. Same, i use last flash and vers. of browser(chrome, mozzila and ie)

[Sekhmet]

On another of playata's game, there was trouble with an ads, and it was solved when the players were able to spot on the faultive add, by the identifying number (lower left corner of the tv)

Maybe you can try that, so your reports to the support will be more accurates and able to spot the faultive ad. 

[Silverwing]

I have made numerous reports on tv and them crashing, not loading.  I even have a full windows reinstall on my computer.  Every time I report an issue they say "clean the cookies and browser history".  Unfortunately a ticket gets no where when it comes to the tv ads.  Mine don't load on certain numbers which I have given them, my flash is crashing constantly lately with certain tv ads and I am now using Windows 10 and still the same issue.  It is so tiring to report an issue and not get answers and not get resolution on this.