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~* Advent Calendar Guide *~


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#21 Pippyspot

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Posted 01 January 2016 - 04:28 AM

When i try to use codes that give set items, i get the message, you can't redeem any more vouchers for this campaign.. Anyone know the what the problem is?

 

Have you already claimed your one per day?



#22 Lucci

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Posted 01 January 2016 - 11:54 AM

Have you already claimed your one per day?

Nope, the first thing i have done for 3 days is trying to use the codes that give the same set item., but i get the same message on all of them

 

EDIT

It seems like all of the codes are invalid now as of the new year, that sucks, i had alot unused codes. :(


Edited by Lucci, 01 January 2016 - 11:56 AM.


#23 npe

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Posted 01 January 2016 - 01:13 PM

Lucci it was made clear codes would need to be used by 31st of December.as regards to the codes you did try to use did you try and contact support?

#24 Lucci

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Posted 01 January 2016 - 04:42 PM

Lucci it was made clear codes would need to be used by 31st of December.as regards to the codes you did try to use did you try and contact support?

Oh i missed that

 

No i have not contacted support, i wanted to see if anyone on the forum ahd the answer first, but i guess i'll contact them now.



#25 AngelicaSynn

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Posted 02 January 2016 - 09:43 AM

I just can't shake the feeling that y'all come to the forums whenever you have an in-game issue...

 

I really can't say I discourage that... sometimes, another player may have had the same problem, and can advise you how to solve it.

 

when we moderators don't know how to solve an issue right then, we do have certain resources to follow which may give us an answer fairly quickly, but the best (fastest, least likely to convey misinformation due to misunderstanding) way to let the company know there is an issue with their game-product still is, and always shall be, to contact game support via a ticket


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your friends will be glad you are happy,
and your enemies will wonder what you're up to...
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#26 Pippyspot

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Posted 06 January 2016 - 02:05 AM

Hmm I have to agree, I don't really understand why some are so reluctant to contact support. If you have an issue that's impacting your gameplay in a big way, why would you not want to attempt to get help with that? :S


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#27 iniMANTANmu

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Posted 07 January 2016 - 05:50 PM

ah... I Dont know about this advent...

 

Joined this forum a few minute ago..



#28 Pippyspot

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Posted 07 January 2016 - 06:41 PM

ah... I Dont know about this advent...

 

Joined this forum a few minute ago..

 

Welcome to the forums :) Unfortunately, the advent calendar has ended :(



#29 kelly6

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Posted 07 January 2016 - 07:57 PM

Hmm I have to agree, I don't really understand why some are so reluctant to contact support. If you have an issue that's impacting your gameplay in a big way, why would you not want to attempt to get help with that? :S

I have contacted support a few times and usually made feel that i'm a idiot. I have much better luck asking my team or asking here.



#30 Pippyspot

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Posted 08 January 2016 - 02:46 PM

I have contacted support a few times and usually made feel that i'm a idiot. I have much better luck asking my team or asking here.

 

Hmm that's unfortunate :/ I've contacted support in the past and not had that issue but it's been quite awhile since I have. I suppose it all depends on the type of issue you're having, some can be solved by others, some can only be solved by support


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#31 LittleOne

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Posted 08 January 2016 - 11:30 PM

Support has it's helpful moments and it's not so helpful moments.  I have experienced both.



#32 tiberius637

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Posted 22 February 2016 - 06:59 PM

Offer is over



#33 AngelicaSynn

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Posted 23 February 2016 - 02:39 AM

yes... the Advent event ended on 12-25-15... the codes are no longer active...


Smile...
your friends will be glad you are happy,
and your enemies will wonder what you're up to...
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