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"Unbinding" your account


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#1 AngelicaSynn

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Posted 21 July 2015 - 01:52 AM

It has come to our attention that some of you have been advised to unbind your account from Facebook, Habbo, Kongregate or some other site where you play, but you haven't yet because you're unsure how to do so, or the difficulty of the process...

 

It is actually a fairly simple procedure...

 

Go to the gear in lower right corner... choose Account... at the bottom of the account options, there will be a button to unbind your account... you will be prompted to enter an e-mail address and a password... once you have done so, press the confirm button... viola, your account is unbound...

 

You should be able to enter via the site you usually use, but also by entering xxx.herozerogame.com  on your browsers command line, where xxx is the server where you normally play.  Your character and stats should be the same as always.


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#2 King of Thieves

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Posted 21 July 2015 - 02:29 AM

And PLEASE! PLEASE! PLEASE! unbind your account. If for some reason your character gets deleted or lost, it is gone forever unless you unbind it first! This is very important. I've told folks in the past to do this and they blew me off on the subject. Then they lost their character for whatever reason and blew a gasket over it. It's not the company's fault if they can't recover your character if you don't unbind it. 

 

Also, as added incentive, donuts are cheaper on the stand alone site. You get more donuts from the stand alone site when there isn't a sale than you get for the same money on the other sites when there is a sale. 


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#3 xMOx

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Posted 21 July 2015 - 09:15 AM

Thx guys!

I´ve done it and it was really simple.  :)


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#4 unnie

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Posted 21 July 2015 - 12:19 PM

And PLEASE! PLEASE! PLEASE! unbind your account. If for some reason your character gets deleted or lost, it is gone forever unless you unbind it first! This is very important. I've told folks in the past to do this and they blew me off on the subject. Then they lost their character for whatever reason and blew a gasket over it. It's not the company's fault if they can't recover your character if you don't unbind it. 

 

Also, as added incentive, donuts are cheaper on the stand alone site. You get more donuts from the stand alone site when there isn't a sale than you get for the same money on the other sites when there is a sale. 

 

All of this information is obviously absolutely correct. More donuts for your bucks, and also the possibility of recovering a deleted account (inactive accounts get deleted when they reach the 105th inactive day). 

 

Thanks KoT and AS, this is very useful information for those you do not yet know these things.

You might've saved someone a lot of tears and sorrow.

 

- Tomas


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#5 Evolution

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Posted 21 July 2015 - 02:20 PM

Be kind, unbind.  All the cool kids are doing it.    (smug)

 

Edit: You can still play through Facebook with an unbound account.


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#6 grub

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Posted 29 July 2015 - 12:08 AM

Also, once you unbind, you get a confirmation gear by clicking the confirm account.


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#7 grub

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Posted 09 August 2015 - 07:51 PM

Another reason to unbind account... for some platforms you do not have access to Secret Shop. Great gear for the supreme Hero Zero in you.



#8 argent

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Posted 20 July 2016 - 03:33 PM

hey HERO ZERO Forums

my brother have delete my account how i can take it back ?



#9 FaithfulAizen

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Posted 20 July 2016 - 04:47 PM

Argent message support they can fix it :)


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#10 Drucilla

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Posted 24 December 2016 - 02:37 PM

I'm kinda glad that Steam was down - otherwise I might not have found this thread. I started this game a month ago through Armor Games and didn't even know unbinding was a thing. 

 

Thanks! I'm now free and clear. :)


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#11 irno

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Posted 22 June 2017 - 02:12 PM

the host my account was created on does not support unbind feature



#12 SabiLilli

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Posted 22 June 2017 - 04:00 PM

You can unbind your account at your normal HeroZero-page: 

 

 

FG_kEiXiSlCaAZsbhkSF3g.png              wrHrS25NQX2G17oNypJjtg.png

 

at the bottom of the account options, there will be a button to unbind your account... you will be prompted to enter an e-mail address and a password... once you have done so, press the confirm button... as Angelica wrote


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#13 Xander

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Posted 02 August 2017 - 07:40 AM

I unbound my account from steam now I can't play on anything? Says no account exists with that email?



#14 SabiLilli

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Posted 02 August 2017 - 07:59 AM

Please write a ticket to support


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#15 JungIrno

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Posted 15 August 2017 - 10:51 PM

Yes I already contacted support and was basically told 1:  my account does not support unbinding and 2:  there would have to be a patch delivered to allow it 

 

 

You can unbind your account at your normal HeroZero-page: 

 

 

FG_kEiXiSlCaAZsbhkSF3g.png              wrHrS25NQX2G17oNypJjtg.png

 

at the bottom of the account options, there will be a button to unbind your account... you will be prompted to enter an e-mail address and a password... once you have done so, press the confirm button... as Angelica wrote






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